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Incident affecting Google Voice

Incident began at 2023-02-06 17:52 and ended at 2023-02-07 00:20 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Feb 7, 2023 12:31 AM UTC

The issue with Google Voice has been resolved for all affected users as of Monday, 2023-02-06 16:20 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
Feb 7, 2023 12:00 AM UTC Our team is continuing to investigate this issue. We will provide an update by Feb 7, 2022, 12:45 AM UTC with more information about this problem. Thank you for your patience.

Few customers may observe elevated intermittent failures in searching through call history, voicemails, and messages within Google Voice, on all clients (Android, iOS, and Web). Users should still be able to access and scroll through these lists.

We apologize to all who are affected by the disruption.

Customers are requested to reload the web page/application if they encounter failures in search functionality of call history, messages or voicemail
Feb 6, 2023 11:14 PM UTC Our team is continuing to investigate this issue. We will provide an update by Feb 6, 2023, 11:45 PM UTC with more information about this problem. Thank you for your patience.

Customers using Google Voice may intermittently experience issue when accessing the call history, voicemails and messages tab on the application and unable to search through the lists.

We apologize to all who are affected by the disruption.

Customers are requested to reload the web page/application if they encounter failures in loading or if list/search functionality of call history, messages or voicemail fails
Feb 6, 2023 10:43 PM UTC We are continuing to investigate this issue. We will provide an update by Feb 6, 2022, 11:15 PM UTC detailing when we expect to resolve the problem.

Customers using Google Voice may intermittently experience issue when accessing the call history, voicemails and messages tab on the application and unable to search through the lists.

Customers are requested to reload the web page/application if they encounter failures in loading or if list/search functionality of call history, messages or voicemail fails
Feb 6, 2023 10:09 PM UTC Our team is continuing to investigate this issue. We will provide an update by Feb 6, 2023, 10:45 PM UTC with more information about this problem. Thank you for your patience.

We are experiencing an intermittent issue with Google Voice beginning at Monday, 2023-02-06 09:52 US/Pacific.

Customers using Google Voice will experience issue when accessing the call history, voicemails and messages tab on the application and unable to search through the lists.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-02-06 14:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Reload the web page/application if it fails to load, or the list or search functionality of the call history, messages, or voicemails if affected.
Feb 6, 2023 9:47 PM UTC We're investigating reports of an issue with Google Voice. We will provide more information shortly.