Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

When the works began being translated into English, those abstract Latin words or their cognates were used, thus suggesting a level of jargon and abstraction, and in some cases misleading interpretation, which was not Aristotle's language ...

Pero, además, nos invita a un itinerario fascinante: desde las lujosas tiendas de ropa de las grandes urbes a ciertos talleres indonesios en los que el trabajo equivale a degradación; desde los grandes centros comerciales estadounidenses ...

"The Silent Language shows how cultural factors influence the individual behind his back, without his knowledge." —Erich Fromm The pecking order in a chicken yard, the fierce competition in a school playground, every unwitting gesture and ...

This edition contains revised and updated persuasion and propaganda theories and recent studies.

In this groundbreaking book, a world authority on human communication and communication therapy points out a basic contradiction in the way therapists use language.

Substantially updated from the first edition to cover recent theoretical developments, approaches and significant technological developments, this is the best and by far the most comprehensive textbook available on this exciting and ...

A noted attorney gives detailed instructions on winning arguments, emphasizing such points as learning to speak with the body, avoiding being blinding by brilliance, and recognizing the power of words as a weapon.

But how do people find and sustain real love in the midst of all this talk? In Talk of Love, Ann Swidler speaks with Middle Americans about their loves, both triumphant and disappointing.

In "The Argument Culture", Tannen shows us other options for talking to one another and making things better, in public and private, wherever people are trying to get things done.